This policy explains how Kamel Potteries CC (“we”, “us”, or “our”) collects, uses, shares, and protects personal information through our website (Kamel Potteries) and related applications (the “Site”). Kamel Potteries has established the Site to connect users who need interior decoration items to be shipped or delivered by courier services affiliated with us. This policy also applies to any mobile applications we develop for use with our services on the Site. By using this Site, you agree to these policies. Please read below to learn more about our information practices.
How Information is Collected
Information Provided by Web Browser
You may provide us with personal information like your name, contact number, mailing address, and email address. Our app may also fetch your location information to provide the best service. Like many websites, we may record information that your web browser routinely shares, such as your browser type, browser language, software and hardware attributes, the date and time of your visit, the web page from which you came, your Internet Protocol address, and the geographic location associated with that address. We may also collect information about the pages you visit on this Site and the time you spend on those pages. This data is generally collected on an aggregate basis and is anonymous.
Personal Information You Provide
If you want to use our services, you must create an account on our Site. To establish your account, we will ask for personally identifiable information that can be used to contact or identify you, including your name, phone number, and email address. We may also collect demographic information, such as your zip code, and allow you to submit additional information as part of your profile. Other than the basic information needed to establish your account, it is up to you to decide how much information to share. You can review and revise your profile at any time.
Commerce Storage and Collection
While you visit our online shop, we’ll track:
- Products you’ve viewed: to show you products you’ve recently viewed.
- Location, IP address, and browser type: for purposes like estimating taxes and shipping.
- Shipping address: to estimate shipping before you place an order and to send you the order.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details, and optional account information like username and password. We’ll use this information to:
- Send you information about your account and order.
- Respond to your requests, including refunds and complaints.
- Process payments and prevent fraud.
- Set up your account for our store.
- Comply with any legal obligations, such as calculating taxes.
- Improve our store offerings.
- Send you marketing messages, if you choose to receive them.
If you create an account, we will store your name, address, email, and phone number to populate the checkout for future orders. We generally store information about you for as long as needed for the purposes for which we collect and use it, and we are not legally required to continue keeping it. For example, we will store order information for tax and accounting purposes. This includes your name, email address, and billing and shipping addresses. We will also store comments or reviews, if you choose to leave them.
Payment Information
To make a payment online for our services, you need to provide bank account information, mobile financial service (MFS) details, debit card, or credit card information to the PayFast platform. By using this gateway, you may be storing personal data or sharing data with an external service. Please see the PayFast Privacy Policy for more details. We also accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information. Please see the PayPal Privacy Policy for more details.
How the Information is Used
Cookies
Cookies are small text files placed on your computer by websites you visit. We use both “session” and “persistent” cookies. Session cookies are deleted after you leave our website and close your browser. We use data collected with session cookies to enable certain features on our Site, to help us understand how users interact with our Site, and to monitor Site usage and web traffic routing on an aggregate level. We may allow business partners who provide services to our Site to place cookies on your computer to assist us in analyzing usage data. We do not allow these business partners to collect your personal information except as necessary for the services they provide.
Web Beacons
We may use web beacons or similar technology to help us track the effectiveness of our communications.
Advertising Cookies
We may use third parties, such as Google, to serve ads about our website over the internet. These third parties may use cookies to identify ads relevant to your interests (e.g., based on your recent visit to our website), to limit the number of times you see an ad, and to measure the effectiveness of the ads.
Google Analytics
We may use Google Analytics or a similar service to gather statistical information about visitors to this Site and how they use the Site. This data is collected on an anonymous basis. We will not try to associate anonymous data with your personally identifiable data. If you would like to learn more about Google Analytics, please click here.
Data Security
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These security measures include password-protected directories and databases to safeguard your information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post any changes on this page and, if the changes are significant, we will provide a more prominent notice. By continuing to use our Site after such changes are posted, you agree to the revised policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Kamel Potteries CC
Contact: Form
Phone: +27 31 579 1011